Tropical Plant 30 Day Guarantee

 

Thank you for choosing our premium tropical plants. We are committed to providing healthy, vibrant plants to enhance your space. To ensure your satisfaction, we offer a 30-Day Guarantee under the following terms:

 

Coverage:

This guarantee covers any tropical plant that shows signs of health decline within 30 days from the date of purchase, provided proper care has been maintained.

Conditions:

1. Proper Care: The plant must have been cared for according to recommended guidelines, including sufficient light, appropriate watering, and correct temperature/humidity conditions.
2. Proof of Purchase: A valid receipt must be presented.
3. Assessment: We may request photos or an in-person evaluation to determine care conditions.

Exclusions:

• Damage due to neglect, improper care, extreme weather, pests, or physical harm.
• Plants repotted improperly within the guarantee period.

Claim Process:

If your plant exhibits issues within 30 days:

• Contact us with a description of the problem and photos.
• Provide proof of purchase.
• We will assess and, if eligible, offer a replacement or store credit.

We appreciate your trust and aim to ensure your tropical plants thrive!